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Refrigerator Repair
Oven Repair
Dryer Repair
Washer Repair
ModelDescriptionSoftware Model Number
DFUW, DUWC, VUWC24 inch Wine Cellar11
DFUR, DUAR, VUAR24 inch Beverage Center21
DFRD, DURD, VURD24 inch Refrigerated Drawers16
Viking Refrigerator Common Problems
Viking Refrigerator Common Problems

Viking Refrigerator Diagnostic Information

Service Diagnostics Mode enables you to recognize the firmware and also software variations, test standing of “version particular” system parts and also sensing units, and alter state of elements where suitable (i.e.– compressor on/off, etc.).

Enabling Solution Mode: To make it possible for Service Mode, press and hold the “WARMER” button while pressing the “COLDER” switch 4 times within five secs.

  • You can not make it possible for Solution Mode while in Establish Mode. – All system features will continue to be in their present state while in Service Mode.
  • Alarms are disabled during Service Mode and also reset after leaving Solution Mode.
  • Service Setting will automatically disable after 5 (5) minutes of no keypad entrance

After entering Service Mode, the initial number that you will see indicates the software program version number for the particular device you are servicing. For instance, if you are servicing a 24 inch wine cellar (DFUW, DUWC, VUWC), the first number you will certainly see is 11. See graph listed below for corresponding model and also software application reference.

The second number you will see indicates the software program variation launch. As an example, if you see 44 on the display screen panel it indicates software program version 4.4.

While in Service Mode, press the “SET” switch to step through Tests 0-9. The initial figure of the display screen will show the test number. The second digit shows the present state of each component under examination and is shown as “1” getting on, CLOSED, or SHORTED as well as “0” being OFF or OPEN. Examinations 0 and also 1 reveal an open or shorted condition discovered at the sensing unit inputs. Examinations 2 with 6 enable you to transform tons ON with the “WARMER” button and OFF with the “COLDER” switch. Tests 7 via 9 validate state change of the door switches and/or magnetic reed sensing unit. The component examinations available are described in Available Element Examinations chart.

Food temperature is too coldCondenser coils are dirtyClean coils
Refrigerator or freezer controls are set too high.Properly adjust controls
Food temperature is too warmDoor is not closing properlyCheck for internal obstructions that are keeping door from closing
properly. Refrigerator is not level.
See installation instructions
for details on how to level
your refrigerator.
Check gaskets for proper
seal, clean if necessary
Condenser coil is dirty.Clean coils
Rear air grille is blocked.Check the positioning of food items in refrigerator to make sure grille is not blocked. Rear air grilles are located under produce drawers.
Doors have been opened frequently or has been opened for long periods of timeReduce time door is open Organize food items efficiently to assure door is open for shortest time
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